Digital Support Apprentice

Why Mcmillan's Clean and Rest?

Mcmillan's Clean and Rest are a family-run professional cleaning business with over 30 years’ experience in carpet, upholstery, tile, curtain, and rug cleaning services across Glasgow, Edinburgh and surrounding areas. We also carry out fire and flood restoration work, supporting customers during challenging times with efficient and professional service.

Mcmillan's clean and rest are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Hillington office. 

Responsibilities:

• Working in the Digital Support team as first response to all incoming enquiries, problem solving and booking in jobs using GetBookedUp.
• Becoming a superuser in their specialized CRM System Asana – and you will be responsible for managing job information, finance documents and budgets for each job.
• Collaborating with the finance team, you will support with processing purchase orders and invoicing through Xero.
• Using Excel to input customer booking data for department reporting.
• Using Microsoft Packages as part of your daily routine you will be emailing with Outlook, Teams and Excel to update records and collaborate with client.

What do they need from you?

• Someone eager to learn.
• Reliable. 
• Communications skills.

Salary - £18,000 - £18,700 per annum.

Working hours: Monday to Friday, 9am - 5pm.

Benefits:

• Bonus opportunities.

Future prospects:

Potential of a full-time role on completion.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!