Digital Support Apprentice

Gillespie MacAndrew is a law firm that advises individuals, families and businesses on all areas of land and rural matters, private client, commercial real estate, energy, tax and disputes, combining a personal approach with specialist knowledge in its chosen sectors.

Overview:

Gillespie MacAndrew has an excellent opportunity for a Digital Support Apprentice to join our expanding AML & Client Onboarding team in our Edinburgh office.

The ideal candidate will be responsible for maintaining accurate client data in the firm’s system, performing data validation and verification, and ensuring compliance with regulatory requirements. This role is ideal for an individual starting out in their career or for someone looking to develop their career further in a professional environment as all relevant training will be provided.

Responsibilities:

• First point of contact for enquiries for the AML & Client Onboarding team. Responding to everyday correspondence or triaging to relevant team member if necessary.
• Become a systems expert on 3E (client data entry and management software). You will set up and maintain client accounts and details and maintain accurate and up-to-date client ID on file and assist with ongoing monitoring checks including conflict checking.
• Carry out searches on public register’s portal and other research to assist in identifying and verifying the identity of clients of the firm including conflict checks as appropriate.
• Using iManage (knowledge work platform) to ensure all client data entries comply with firm’s policies and regulatory requirements, assist with preparation of file reviews and matter inception reports as well oversee file closures.
• Using Microsoft Teams to communicate with colleagues and clients internally and externally.
• Using Microsoft Excel to update and recording client data and details and uploading these to iManage.

Required skills:

• National 5 English.
• Excellent communication skills with the confidence and ability to build and maintain collaborative working relationships.
• A team player who is self-motivated, positive and has a “can do” attitude.
• Be well organised and demonstrate excellent prioritisation and attention to detail skills.
• Microsoft Office skills.

Salary: £23,000 per annum.

Working hours: 35 hours per week, Monday to Friday, 9am - 5pm.

Benefits:

• Collaborative working environment.
• Ongoing training and support.
• Career progression.
• Pension contributions.
• Annual leave with bank holidays.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!