IT Apprentice

Employer description:

Tecknuovo is a technology consultancy with a deliberately different approach. This means we focus on people, not technology. We move at pace and ensure zero dependency on us at the end of each project. Our mission is to challenge our industry’s norm of supplier dependency. We don’t only build and deliver solutions — we train and up-skill our customer’s teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation.

We are techies, chefs, wannabe sports stars, coders, comedians, mothers, fathers, gamers, superhero’s, book worms, geeks, creatives and open. We are deliberately different.

Responsibilities:

• Deploy, manage and troubleshoot Apple devices including MacBooks and iPhones
• Prepare user accounts for new starters
• Provide 1st and 2nd line hardware / software support to all internal staff 
• Manage, maintain and troubleshoot all audio-visual equipment found in Tecknuovo's office meeting spaces
• Assist with the deployment and maintenance of Intune mobile device management policies
• Assist the IT Manager with administrative tasks such as ISO documentation, maintaining the IT Inventory and information security
• Liaise with, and maintain a good relationship with our IT managed service provider

Desirable skills:

• Have strong proficiency in Microsoft 365 applications
• Have some experience with M365 / EntraID administration
• Previous experience in managing Apple devices using MDM software
• The confidence to approach and support full time employees including key stakeholders
• Ability to prioritise tasks and work in a fast-paced environment

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website.

Working hours:

9am - 5pm, 3 - 4 days in the office, Fridays working from home.

Benefits:

As part of our benefits package, everyone receives a Vitality membership, designed to support your overall health and wellbeing. It rewards healthy lifestyle choices — like staying active, eating well, and getting regular health checks — with discounts, perks, and partner offers. From reduced gym memberships and smartwatches to weekly coffee and cinema tickets, it’s a great way to stay motivated and feel good, inside and out.

Future prospects:

We advocate for a continuous learning culture with bespoke training programmes to support you in your career growth. We recommend and contribute towards study materials, courses and conferences that will help you learn and further develop your skills. As well as conducting monthly growth canvases to support you in reaching your full potential.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!