Digital Facilities Apprentice

Employer description: 

Burness Paull is a top tier commercial law firm supporting clients across Scotland, the UK and internationally. We are a full-service, independent firm focused on employing and working with the best people to deliver a consistently high-quality service to clients.

Overview:

As a Digital Facilities Apprentice you will be working within the facilities team. Reporting into the Facilities Manager you will provide support to the wider office team to help maintain the seamless day to day running of the firm.

Responsibilities:

• You will be responsible for daily monitoring of the shared inbox and responding to ticket requests from fee earners within the business ensuring all incoming items/jobs are allocated and communicated within a timely manner. Requests can include collect, print and process outgoing mail, processing documents, scanning and filing.
• You will be a systems expert in I Manage which you will use to scan and save documents by requested fee earners along with dealing with incoming deliveries to be scanned, saved and processed.
• You will become proficient in Condeco our scheduling and management platform where you will book meeting rooms or business stakeholders and desk bookings.
• Use of collaborative technology such as Teams which is a communication tool used for meetings with internal Burness Paull staff to update them on job requests.
• You will use Microsoft Outlook to communicate with wider business teams and respond to job requests and provide updates.
• Assisting IT in ensuring that all meeting AV systems are operating correctly and assisting to rectify any issues.
• Supporting of room set ups which will include any IT, AV and Business kit requirements, in communication with the facilities manager/Printroom supervisor/Front of House to ensure all aspects are ready and available when needed.
• Deal with any office maintenance issues and escalating to facilities manager and communicating/updating personnel.

Desirable skills:

• Good communication skills.
• Proactive can do attitude.
• Ability to work to own initiative and as part of a team.
• Willing to learn and develop new skills.

Salary: £22,932 per annum.

Working hours: Monday to Friday, 8am - 5pm.

Benefits:

• 35 days holiday per year.
• Life cover.
• Health cash plan.
• Cycle to work scheme.
• Car parking discount.
• Pension scheme.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!