Digital Accounts Apprentice

Employer description: 
Failte Foods are one of Scotland’s leading specialist fresh produce companies with over 50 years’ experience in supplying hotels, schools, restaurants and catering outlets across Scotland.

Overview: 
We are currently looking for a hardworking and enthusiastic individual to join their busy office team. We are looking for a dynamic and motivated individual who enjoys working in a challenging, fast-paced, people centric environment, you would be working out of our office in Glasgow.

This is a great opportunity for a motivated individual who is looking to gain experience in an office environment and achieve a long-term future in our business. It’s an enjoyable and varied role, completing vital paperwork for the business, liaising with other internal departments. It's an entry-level role but a pivotal one!

The Role / Duties: 

• You will become a key digital support staff member, for all staff & clients, working collaboratively across our network. This will include processing standard requests, problem solving to investigate client issues and processing purchase ledger invoices.
• In this role you will become an expert user in ISSAC our system used for almost all client orders and payments. You will have an advanced level of access to process orders, provide information requests, and reconciliation of supplier statements.
• You will work collaboratively across the business being the first point of contact to support others in the organisation to understand specific features of these packages, and how to use them for maintaining and updating client records, finance requirements & reporting duties.
• You will become a super user over the duration of your apprenticeship, leading to an expert level of knowledge which you will be required to share with other end users across the organisation.
• You will learn to be responsible for the introduction of new systems as and when required as well.
• You will be proficient in all the Microsoft Office Suite. Using this suite, you will contribute to reporting for importing & exporting, data collection & generating client specific reports and invoicing.

Desirable skills: 

• Good knowledge of Office 365, excel and word
• Excellent verbal and written communication skills
• Good attention to detail
• Passionate attitude for change and personal development
• Previous Administration experience, in school or workplace
• Professional manner

Personal qualities:  

• Have an interest and desire to develop a career in Administration
• Ability to work within a team and to tight deadlines
• A ‘can do’ attitude
• A willingness to work for our team
• Passion for customer service
• Confidence in your own abilities
• Attention to detail

Salary: £18,000 per annum.

Working week: Monday - Friday, 9am - 5pm. 

What we can offer you:

• No weekend work
• Central location
• Discounts on fresh food and produce
• Access to company pensions and benefits
• Career progression & support for future qualifications

Future prospects: 
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
We are eager to offer a full-time role upon successful completion of apprenticeship. 

Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.  
If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!