We are seeking a meticulous and dedicated Administrator Apprentice with a strong work ethic. You will support the team by performing various office tasks and gaining practical experience. This role is ideal for individuals looking to develop their skills in a professional environment while working towards a qualification in administration.
Business travelling mileage allowance (office to field and back to office - if applicable). Team Performance Bonus
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
The successful candidate will be capable and motivated to provide proactive support to management and the care staff team, ensuring the delivery of a high-quality and commercially successful service.
Key responsibilities include:
Utilizing software packages to analyse and present data.
Responding to telephone, email, and in-person inquiries.
Preparing financial documents and reports.
Learning relevant healthcare laws, CQC regulations, compliance, etc.
Assist in managing office supplies and inventory.
Handle incoming and outgoing correspondence
Support the Registered Manager and Business Dev Manager in the day-to-day operations of the business.
Provide support to the care staff team.
Contribute to staff recruitment, training, and development, identifying training needs and opportunities for professional growth.
Act as a role model to staff, demonstrating professionalism, integrity, and a commitment to the highest standards ethical practice.
Perform clerical and administrative tasks efficiently.
Maintain organized filing systems both electronically and physically.
Have responsibility for planning and managing own time and workload.
Plan, chair and record minutes of meetings.
Take charge of stock control, room bookings, events, travel and accommodation.
Develop in-depth understanding of internal company policies and key business policies relating to the sector.
Maintain privacy and handle confidential information in compliance with the organisation’s procedures.
Seek advice from more experienced colleagues, when necessary, to aid decision making.
Data Entry and Management:
Enter and update information accurately in databases and spreadsheets.
Maintain and review data/information/records.
Assist in preparing reports, presentations, and documents as required.
Ensure data integrity and confidentiality.
Review processes and make suggestions for improvements including implementing improvements.
Customer Service:
Respond to telephone, email, and in-person inquiries in a professional manner.
Assist visitors and clients by providing information and directing them appropriately.
Support the team in maintaining positive client relationships.
Build and maintain positive relationships with a range of internal and external people.
Use verbal and written communication/correspondence to a range of stakeholders.
Meeting and Event Coordination:
Schedule and organize meetings, including booking meeting rooms and arranging necessary equipment.
Prepare and distribute agendas, meeting minutes, and other relevant documents.
Assist in planning and coordinating company events and activities.
Financial Administration:
Support the preparation of financial documents and reports.
Check Management Accounts are correct and understand the implications.
Prepare Invoices and ensure aged debt is collected and managed appropriately, encouraging timely payment of client accounts.
Project Support:
Provide administrative support for various projects and initiatives.
Assist in research and data collection for project-related tasks.
Identify, lead, manage and monitor a project using project management techniques.
Where you’ll work STUBBINS HILL EDLINGTON DONCASTER DN12 1JN Check your travel to work
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
DN COLLEGES GROUP
Training
You will undertake The Level 3 Business Administration apprenticeship standard.
You will undertake Functional Skills for English and/or Maths if needed
You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.
Learning and Development:
Participate in training programs and workshops to develop relevant skills and knowledge.
Work closely with mentors and supervisors to achieve learning objectives and complete apprenticeship requirements.
Research different functions within the organisation, e.g. financial and customer data processes.
Take part in personal and professional development activities, ie appraisal process, target setting, etc.
Undertake self-assessment and create an individualised personal development plan with manager.
Learn about and observe the organisations’ purpose, aims, activities, values, vision for the future, etc
Requirements
Desirable qualifications
GCSE in: Maths and English (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience
Physical fitness
Other requirements
You must be able to travel to and from work and college. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
About this company
City Care Providers Ltd is a home care service provider based in Doncaster, South Yorkshire, registered and regulated by the Care Quality Commission (CQC). Specializing in personalized care for individuals in their own homes, their services range from brief check-in visits to comprehensive live-in support. Founded in 2021, the company commenced operations in November 2022 and has since flourished, earning exceptional reviews from satisfied clients. The company is committed to delivering safe, effective, caring, responsive, and well-led services. City Care Providers work closely with service users and their families to ensure high-quality care, emphasizing the importance of maintaining their clients' well-being and dignity.
