It's all about challenging the status quo, identifying and solving problems, developing new solutions, and delivering change across our business. Does this sound like you ?
Job Description
With over 325 years in business, we’ve learned two key lessons: never rest on your laurels and always look for ways to innovate and improve.
Challenging the status quo, identifying and solving problems, creating innovative new solutions and delivering change across our business. In a nutshell, that’s what being an apprentice in a change delivery role at Aviva is all about.
You don’t need to be a tech expert (or be studying it) to join us an apprentice. We’re looking for naturally curious individuals who think big. People who understand the transformative power of technology and are eager to make a difference across our business. We can teach you the rest.
Your role will be permanent from day one. You’ll be earning a salary whilst working towards an apprenticeship and other qualifications, learning from our experts in tech and getting invaluable experience all at the same time.
Ready to shine bright in your career?
Get to know the different pathway roles
There are a number of roles within this pathway which you can learn more about below. Each of them is aligned to a Level 4 Apprenticeship.
You’ll spend 80% of your time gaining real hands-on experience in the role and 20% dedicated to your Apprenticeship studies. You’ll also have a structured training programme and a support network to help you develop.
Roles in this area specialism include:
Business Analyst (Bristol, Norwich or York): our Business Analysts help us understand our customers’ needs – and what’s required to deliver the practical solutions to meet them. If you’re the kind of person who can explain complex concepts and problems in a simple way, this is the place for you. You’ll analyse and evaluate business opportunities (including the supporting data) and identify areas for improvement. And in everything you do, you’ll champion the use of technology to improve how we do things for our customers and colleagues.
As well as your Level 4 Business Analysis Apprenticeship qualification (equivalent to the first year of an undergraduate degree or Higher National Certificate (HNC)), you’ll also get the BCS International Diploma in Business Analysis upon successful completion.
Project Manager (Norwich): our Project Managers are the experts in organisation – both themselves and others. We look for people who are comfortable taking the lead in group situations and making sure that everyone is heard. With a passion for delivering great customer service and a mix of people and planning skills, you’ll learn to act as an agent of change, driving success over the project lifecycle from initial idea to delivery and project handover, ensuring things get done in the right way, on time and on budget.
As well as your Level 4 Project Manager Apprenticeship qualification (equivalent to the first year of an undergraduate degree or Higher National Certificate (HNC)), we’ll also support you to achieve the Association of Project Management (APM) Project Management Qualification (PMQ).
Programme Management Office (Norwich or York): our PMO team plays a key role in supporting other business and technology colleagues to deliver strategic change programmes that total hundreds of millions of pounds in value. Like the conductor of a symphony, you’ll provide the independent view that steers the delivery in the right direction. Providing advice and guidance on the best tools to use, the best approaches to take and best ways to measure success, you’ll drive insight and challenge to ensure that everything stays on track and on budget, and that everyone involved is working efficiently and effectively towards the same goal.
As well as your Level 4 Project Manager Apprenticeship qualification (equivalent to the first year of an undergraduate degree or Higher National Certificate (HNC)), we’ll also support you to achieve the Association of Project Management (APM) Project Management Qualification (PMQ).
Your application will be for the whole pathway so don’t worry if you’re not sure which role you’d be best suited to. In fact, we encourage you to have an open mind. Throughout the recruitment process, we’ll assess where your strengths lie and, should you join us, we’ll offer you the role we feel best aligns to these. That said, you will be able to tell us in your application if you have a preferred role or location.
What you’ll get
A permanent job from day one
A starting salary of £25,100
A Level 4 Apprenticeship with all your training paid for
Support towards relevant professional qualifications and lots of other development opportunities
A great support network to help you grow into your role.
25 days holiday, plus bank holidays
Flexible working and wellbeing support
Opportunities to get involved and give back to our local communities with paid volunteering time
Contributory pension scheme
Discounts on all Aviva products
Discretionary annual performance-related bonus
Share Save scheme
What we’re looking for
You will be a confident communicator with a genuine passion for change, innovation, and continuous improvement. With strong analytical and problem-solving skills, you will demonstrate a keen interest in new and emerging technologies and an eagerness to challenge existing methods.
To be eligible for the apprenticeship, you’ll:
have at least five GCSEs or Scottish National 5s at A*-C or 9-4 grade (or equivalent), including English and Maths.
have, or be on track to achieve, at least three A-Levels at grades B, C, C or above (in England) OR four Highers at grades B, B, B, C or above (in Scotland) OR Level 3 and above equivalent qualifications.
And:
have lived in the UK or European Economic Area (EEA) for at least 3 years by the start of the apprenticeship in September 2025.
be eligible to work full-time in the UK for the entire duration of the apprenticeship.
if applying for a role in Scotland, be permanently living there by 1 August 2025 (prior to you start date). For example, if you currently live in Wales and are offered a role in Scotland, you must be prepared to relocate to Scotland by 1st August 2025.
be available for full time work from September 2025 when all our apprentice roles start.
We have opportunities based in Bristol, Norwich and York: all buzzing places in which to launch your career. Not all role types are available in every location (see above for details), so tell us on your application if you have a preference. You will need to live within commuting distance of the office where the role is based or be willing to relocate prior to start date as you’ll need to spend time with your team in person, as well as virtually, working from home. Three days in the office and two days from home is typical (50% minimum), but this will vary between teams.
You’ll need to be based in the country of your desired Apprenticeship from 1st August 2025.
About Us
Things apprentices love about Aviva
We are a FTSE100 company and one of the UK's leading Insurance, Wealth and Retirement businesses, supporting 19.6 million customers across the UK, Ireland and Canada. Our purpose is to be with you today for a better tomorrow. That means helping people make the most of life and being there with them when it really matters, whether they’ve had a small bump in the car or are saving for a comfortable retirement.We have the ambition for our emissions to be net zero by 2040 and we aim to make a positive contribution to communities in the UK, Canada and Ireland through a focus on sustainable business and social impact. We're also taking action for the good of the planet and have invested £10.6bn in sustainable assets.Our values of commitment, care, community, and confidence bring to life what it means to work here Our culture is one where you’re trusted to think for yourself, feel comfortable speaking up and encouraged to think creatively to solve problems and make real change. Everyone works to bring out the best in each other so we can help build a more positive future for our customers and communities.
How to apply
The application deadline is 16th March but we may close it earlier if we get a huge number of brilliant applications.
To help you get prepped, there are four steps you’ll go through to apply for our apprenticeship role(s):
Step one: You’ll complete a short questionnaire about why you want to work with us, and why this role, which you’ll submit with a copy of your CV
Step four: You’ll join our virtual assessment day where you’ll get to show us what you're good at and what you enjoy through a variety of exercises.
If you’re successful, we'll offer you an apprenticeship starting in September 2025.
Please note: At Aviva we offer multiple apprentice pathways, of which, this is one. We ask that you only apply for one pathway - the one that most aligns to your strengths and interests. If you do make more than one application, we will only accept your first.
