Office Support Apprentice

Employer description: 
Rite Home is a team with expertise from the worlds of estate agency, property management and financial services. We combined to create value and provide an unrivalled service for our growing number of clients. We strive to develop genuine ongoing relationships and many of our clients are friends and trust us to source, sell and manage their property portfolios.

We put the needs of our clients first, and that is not empty sentiment. We are professional in both how we do things and who we work with.

We are a Gold award winning company at the British Property Awards in 2020 - 2021.

Overview: 
We have an amazing opportunity for someone to join our team as a Letting Administrator Apprentice. 
This would be a great way for someone to pursue a career in property. 

Location: Ground Floor, 350 Glasgow Harbour Terraces, Glasgow, G11 6EG

Main Responsibilities: [you will be:] 

• Becoming the super-user of our internal system SME. 
• Working in a helpdesk environment, becoming the central point of contact for internal colleagues and also clients. 
• Responsible for responding to viewing ticket requests, contacting clients, booking appointments and uploading electronically to the diary management system.
• Using Signable software package you will be drawing up tenancy documents to send to tenants online and you will be notified once this document has been signed which you will link to the client account on our bespoke database.
• Uploading new properties and updating our website through their SME professional system.
• The central point for clients and landlord, receiving phone calls and hosting meetings via Microsoft Teams. 
• Utilising Vouch software for tenants applications.
• Chasing incoming references and applications to ensure client electronic files are whole and complete. 

Desired skills and attributes: 

• Proficient with Office 365 – Word, Excel, Outlook.
• Excellent organisation skills.
• Customer service experience including telephone calls desirable. 
• Keen and eager to learn 
• Polite manner 

Salary: 
£14,000 per annum.

Working week: 
9am - 5pm,
Monday to Friday,
35hrs a week.

Benefits: 

• Good transport links 
• Friendly working environment 
• Opportunity for progression / further traning 

Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information: 
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!