IT Technician Apprentice

Employer description:

DBpixelhouse are a dynamic and fast-paced IT services company specialising in supporting high-profile live events and permanent technology installations. Whether it’s managing complex AV and IT infrastructure for large-scale corporate shows or maintaining vital networks at key venues like Farnborough and Gloucester Rugby, we thrive on delivering hands-on, people-focused tech solutions.

Our team works across a variety of environments including our warehouse, onsite event venues, and within our internal office IT team. No two weeks are the same – some days are spent prepping gaming PCs and network switches in the workshop, while others are spent loading trucks, setting up LED screens, or resolving IT support tickets. If you're looking to kickstart your career in a role that's varied, collaborative and full of opportunities to learn, this could be the perfect fit for you.

Overview:

We are looking for an eager and enthusiastic individual to join us as an IT Technician Apprentice to support and learn from our experienced team. You will have the opportunity to gain valuable skills, knowledge, and experience as you complete a Microsoft Azure Cloud Support Specialist Level 3 apprenticeship.

Responsibilities:

• Support with checking, packaging and preparing IT and AV equipment for events.
• Carry out basic repairs, inventory management and pre-building of equipment.
• Assist with onsite event setups and support for our network techs.
• Shadow office IT team and help with internal IT support tasks and ticket resolution.
• Support with maintenance of permanent network installations at key locations.
• Learn to service and support onsite servers under supervision.
• Help with general warehouse and logistics activities, including manual handling.
• Gain exposure to industry-leading technologies used in live event production.

Desirable skills:

• Self-motivated with a willingness to learn and adapt.
• A team player who thrives in a hands-on environment.
• Strong communication and interpersonal skills.
• Good attention to detail and a methodical approach.
• Comfortable working in a physically active role.
• Ability to multitask and adapt to new challenges each week.
• Interest in IT, live events, and technology.
• A flexible attitude and a positive, proactive mindset.

Additional requirements:

• A full UK driving licence is required.
• This role will involve manual handling and working across various locations.

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website.

Working hours:

37.5 hours per week, Monday to Friday, 8am – 6pm with 30 minute lunch break.

Benefits:

• Canteen.
• Social events, seasonal parties and a variety of other evets sponsored by the company.
• Memberships including local gym discount rates.
• Group life assurance.
• Pension contribution.

Future prospects:

You will be working with the Workshop Manager supporting many events and grow solid skills to become a fully trained IT Technician. If we are the right fit for one another, a full-time tole may be available for you after the apprenticeship.  

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 

Interested? Apply now!