Events Assistant Apprentice

Hours: Full time - 37 Hours
Contract Type: Fixed Term - 2 Years 
Location: Daresbury Laboratory, Daresbury Science and Innovation Campus, Warrington, WA4 4AD
Closing date: 16th February 2025

The Events Assistant Apprentice will work at the Hartree Centre in Daresbury Laboratory. The Hartree Centre is part of The Science and Technology Facilities Council and focuses on high-performance computing, data analytics and artificial intelligence technologies.   

The apprentice will support the Events team by coordinating customer engagement activities both on and off-site. They will work closely with the Event Manager as a member of the Business & Stakeholder Engagement team and will be trained in using our event management procedures, digital platforms, policies and standard methodologies to help with daily event bookings, material arrangements and event management services. The responsibilities will include welcoming visitors, arranging catering, and crafting memorable events.  

About the Apprenticeship

With training and support from experts in their fields, you’ll be enthusiastic about developing your knowledge, skills and behaviours, working towards completing your apprenticeship, gaining appropriate qualifications whilst making a real difference in your role. 

If working with innovative technologies on world-leading research isn’t enough, you will develop both professionally and as a critical member of the team in an environment you won’t find anywhere else.

Our dedicated Apprenticeship Team will support you every step of the way, helping you make the most of your opportunities and to achieve the goals you already have – and those you have yet to discover!

We provide an opportunity to really pursue your interests and passion. You’ll have access to additional core skills development, access to a community of apprentices across the site, annual Apprentice awards evenings, a number of active sport and social groups across campus, and potential opportunities for overseas placements.

STFC offers a benefits package crafted to provide an excellent work/life balance including 30 days’ annual leave, an outstanding index linked pension scheme, 10.5 public and privilege days, Christmas closure and flexible working hours. 

 
About the role and a summary of key duties & responsibilities

• Assist the Business & Stakeholder Engagement team in the delivery of engaging and professional business and stakeholder engagement events, under the supervision of the Event Manager
• Maintain efficient event scheduling and room facility management processes  
• Collaborate with other STFC staff, industry and public sector partners to enable efficient working  
• Deliver a high standard of customer service to event stakeholders and attendees
• Attend regular team catch-ups and relevant project-related meetings to build knowledge about the Hartree Centre’s programmes and activities  
• Identify and solve small-scale event coordination challenges and escalate larger challenges to the Event Manager or wider team
• Provide event administration support for national and international offsite events such as exhibitions, meetings and conferences 
• Manage the inventory of event materials such as performing quality checks, arranging shipping, reordering of consumables, printing etc.
• Build and maintain event registration webpages while collaborating with communications colleagues to ensure adherence to brand guidelines 

Alongside this, you will undertake professional development and training through monthly interactive tutor-led seminars supplemented with online learning tools and self-study materials completing Level 3 Events Assistant Apprenticeship with The JGA Group.  

The programme is 15 months long with the first 12 months known as the “training phase”, the learning stage of the programme.  Topics covered by the programme include:

• Support for event planners and project managers
• Researching venues and locations 
• Planning and scheduling
• Branding events
• Working with suppliers 

 
At the end of your apprenticeship, you will undertake an End Point Assessment whereby you will complete a work-based project or practical case study that contains real activities done in the role. Following this, you will undertake a professional discussion with an independent assessor, supported by a portfolio of evidence generated throughout your apprenticeship. 
Upon successful completion, you will achieve a Level 3 Event Assistant Apprenticeship standard. 

Person Specification

In order to apply for the role, we are looking for the following:

Key - (S) will be measured at shortlisting, (I) will be measured at interview, (S&I) is both.

Essential: 

• Achieved or predicted to achieve passes at Grade C/4 or above including Maths & English (S)
• A curiosity about event management, project management or customer engagement (S&I) 
• Team player with the ability to build positive working relationships with people from different backgrounds in industry, the public sector and academia (S&I)
• Excellent time management and organisation skills and ability to prioritise own workload, stay calm under pressure and meet deadlines (S&I)
• Ability to identify and solve problems independently and escalate larger challenges to the relevant team or manager (S&I)
• Ability to learn and adhere to provided guidance and policies to maintain efficient event management processes (S&I)   

Desirable: 

• Digital literacy and basic knowledge and awareness of digital communication platforms such as Microsoft Office, Canva, Eventbrite and social media (S&I)
• Confidence while communicating both face to face and on the phone (S&I)  

Important Information

1. To complete the apprenticeship, you will need to evidence passes at 9-4 or A*-C in GCSE (or equivalent) Maths and English. For those sitting their GSCEs in Summer 2025, we would need evidence of your predicted grades.
2. When applying for an apprenticeship, there is a set residency eligibility criteria that must be met by the applicant. 
3. The training provider will also ask you to complete an initial assessment during the application process. If you already have a qualification in this subject area or similar please include, as an attachment, your transcript outlining the grade/s achieved and modules covered.  By applying for this apprenticeship, you are giving permission for your details to be shared with the relevant training provider. 

Please note that we hold the right to close this vacancy early if a sufficient number of applications have been received.  

What could you achieve with the world-leading facilities and experts of one of Europe’s largest research organisations by your side? 

Join us and discover what’s possible!