Client Services Apprentice

Since 1992, Turner Duckworth has created unmistakable visual identities for the world’s greatest brands. Its three studios in London, New York and San Francisco work collaboratively together to craft distinctive assets and visual systems that ensure brands stand out and remain top of mind across media and culture. Their work has won most major industry awards, including the D&AD Collaboration award, the Cannes Grand Prix for Design and their work for Coca-Cola was inducted into the Clio Hall of Fame.

Our Commitment
Diversity and inclusion is a core part of who we are at Turner Duckworth. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work.    

Turner Duckworth are seeking a bright and organised individual to join our Client Services team as an Apprentice.

It’s a rare opportunity for a recent school leaver to immerse themselves in the world of projects, client relationships, and design. This role will involve learning the fundamentals of how to plan and manage projects, how to build relationships internally and with clients and suppliers, and how to support design teams to deliver great work.

Key Responsibilities

• Working with other members of the client services team to help create project documentation: briefs, timelines, cost estimates and status reports
• Attending meetings (both internal and external) where you may present elements, make notes and contribute to the discussion
• Working with our Operations Manager to book time, plan billing, support on project admin and planning
• Working collaboratively with the creative and strategy teams to come up with ideas, generate thinking and problem solve
• Support the Marketing Manager in creation of some social media content and ideas for Turner Duckworth
• Get involved in new business opportunities and pitches, supporting with the creation of content as needed
• Become a member of the team - getting involved in Studio initiatives and activities

The qualification that you will study and achieve on this apprenticeship is a Level 3 Advertising and Media Executive Apprenticeship. 

The deadline to apply for this role is Friday 5th July. 

The proposed start date for this role is September 2024. 

• Strong written and verbal communication skills
• Great attention to detail and pride in doing things right
• An interest in brands, branding, design and how people think about these things.
• A team player with a positive attitude, eager to learn and contribute, willing to try new things
• An interest in marketing and developing knowledge in this area
• Adaptability: Someone who can adjust quickly to new tasks and projects and navigate different project requirements

In addition to this, we require all candidates to: 

• To have the right to work in the UK
• To have lived in the UK or EEA continuously for the past 3 years
• At least a grade of 4/C GCSE (or equivalent) in Maths and English
• To not hold an undergraduate degree in any subject
• To have not previously studied the course content 
• To not undertake any other qualification during your apprenticeship

Turner Duckworth has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday.
• AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub – “The Pregnant Man”

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. 

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.