We are seeking a highly skilled and detail-oriented Technical System Analyst to join our homebased team. The successful candidate will be responsible for articulating the product functionality that needs to be delivered on our software projects. This role is crucial in ensuring that the solutions provided by our Development department meet the client's business requirements.
Key Responsibilities
- Reviewing the business objectives and requirements for a project and ensuring that all of the necessary information has been provided.
- Working with colleagues inside and outside the Development department to explore possible options on how the business objectives and requirements could be met.
- Developing a functional design that meets the business objectives and requirements, and articulating it via a clear set of product requirements.
- Breaking down the product requirements such that each lower level requirement is a clear and testable deliverable.
- Ensuring that a baseline scope is agreed for software project during its planning phase, and that it fulfils the business requirements.
- Closely working with developers and testers to ensure that the agreed product requirements are well understood, fully estimated and included in the team's scope of work.
- Reviewing the new functionality that's delivered by the team to ensure that it fulfils the agreed scope.
- Implementing a rigorous change control process on the agreed scope of each project.
- Supporting business stakeholders as appropriate in the development of business requirements.
- Following the Development department's agreed requirements management processes.
- Contributing to the continuous improvement of the department's requirements management processes.
- Taking a leading and pragmatic role in discussions on a project's scope or changes to its scope, to ensure that business requirements are met as best as possible within any cost or time constraints.
Person Specification
- Demonstrable systems analysis experience in a software delivery context.
- Excellent pensions domain and product knowledge would be beneficial but NOT essential.
- Excellent oral and written communication skills.
- Strong influencing skills, encompassing demonstrable emotional intelligence.
- A systematic and analytical approach to problem solving.
- Excellent presentation skills.
About Capita Technology and Software Solutions
Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation and digital transformation for Capita's colleagues, businesses, and clients.
We design, build, and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services - from working collaboratively with Capita's businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have access to resilient, predictable IT services and support, which enables them to work effectively and securely.
What's in it for you:
- A competitive basic salary
- Home based working
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- company matched pension, life assurance, fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
- voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology
- the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email [email protected] and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
