There are few jobs where you can make a real difference to the 2 million people who work in the UK Financial Services industry, the 40 million consumers of financial products and the stability of our economy as a whole.
From regulating Consumer Credit to driving action on Foreign Exchange manipulation or helping strengthen accountability in the banking sector, the FCA is working with the industry to protect consumers, ensure the integrity of the UK financial system and promote fair and effective competition. Our remit has expanded significantly since our creation in 2013, with the number of firms we regulate growing from 23,000 to nearly 45,000. We oversee conduct across the full span of the financial sector from global investment banks to high street payday lenders. We do this by working with consumer groups, trade associations and professional bodies, domestic regulators, international partners, and a wide range of other stakeholders.
Short description:
You will get on the job experience, while also completing an Apprenticeship in Business Administration. You will gain the skills, knowledge and behaviours required to start your career.
The key responsibilities of the role will include:
• Effective diary and inbox management
• Arranging meetings, taking minutes and ensuring papers are circulated on time
• Dealing with enquiries and taking telephone messages
• Developing good working relationships across the FCA
• Providing key day-to-day support and assistance to the Manager
• Playing a key role in organising and co-ordinating the team
• Pre-empting and pro-actively following up and resolving ad-hoc issues on behalf of the team
• Collation of team communications
• Attending meetings, minute taking and following up agreed actions
• Providing administrative support for ad-hoc projects and work; including away-days, meeting briefings and other support to the team as necessary.
Future prospects:
We encourage and support those apprentices who successfully complete their professional qualification and apprenticeship programme to secure a permanent role at the FCA.
Skills required:
Knowledge of Microsoft Office Packages - particularly Word, Outlook, Access Excel and PowerPoint
Personal qualities:
· Excellent computer skills
· Strong attention to detail
· Ability to deliver outcomes to agreed standards and tight deadlines, while being flexible in response to conflicting priorities
· Excellent organisational skills
· Excellent oral communication skills
· Ability to use initiative and exercise sound judgment
· Effective interpersonal skills, with the ability to establish, develop and maintain effective relationships with stakeholders
· Enthusiasm and drive to work as part of a team to get things done
Pension/benefits: Career and family leave, flexible working options, a minimum of 25 days’ holiday, a non-contributory pension, private healthcare, interest-free season ticket loans, a performance-based bonus, a subsidised on-site fitness centre (London only), a subsidised restaurant, charity and volunteering initiatives, sports and social clubs, a reflection and multi-faith room and free eye tests.
Minimum qualifications required (e.g. GCSEs/A-Levels): Minimum of 2 A Levels or equivalent at grade 4 (C) in addition to 5 GCSEs at grade 4 (C) including Maths and English or equivalent qualifications.
Employment start date: Monday 1st September 2025
Working hours: 35 hours per week
Annual leave allowance: 25 days
Salary: £23,000
Please note: once you click on the Apply button your information will be kept on file and you will receive an email to let you know once the roles go live.
