We are looking for a Proposition Consultant to join our Growth Team!
The Proposition Consultant will be vital in building our propositions and proposals in the Citizen Experience and Digital Business Services proposition team, delivering across our Capita Public Services (CPS) client groups.
You will support our proposition and sales teams in leading the development of compelling, innovative, cost-competitive, and repeatable propositions and proposals that focus on our front and back-office capabilities, providing input and support to broader opportunities.
This customer-facing role is a thought leader in the Citizen Experience arena, delivering quality customer-focused solutions that beat our competition and exceed our customers' expectations
What you'll be doing:
- Design and development of winning propositions and proposals, including costing and articulation
- Take responsibility for the performance and quality of output to support growth, ensuring timescales are met and pricing and designs are completed in line with business strategy and targets.
- Working directly on customer opportunities, attending customer meetings, and developing responses to their needs.
- Primary focus on delivering net new external business for Citizen Experience and Digital Business Services propositions.
- Provide subject matter expertise to bids, assuring the quality of input and overall proposals for bids.
- Innovation - drive innovation in our approach to customer needs.
- Leading innovation and client-shaping sessions.
- Write compelling articulation of development and repeatable solutions to deliver high-scoring bid responses.
- Provide support to the broader growth team to help stimulate service demand and inform/influence sales opportunities.
What we're looking for:
- Extensive experience in delivering solutions and proposals in front and back-office services to address complex opportunities in the Public Sector.
- Strong understanding of Digital BPS and a view of the broader Citizen Experience market.
- Proven presales capability, leading the development of innovative and efficient responses which achieve demonstrable success.
- Proactive and collaborative approach to working with clients, colleagues, partners & vendors.
- Demonstrable skills in understanding the needs of organisations and designing and delivering compelling solutions to address them.
- Able to manage competing priorities for own activities, to deliver against agreed priorities and deadlines, escalating if required.
- Comfortable working in a fast-paced and dynamic environment.
About Capita Growth:
Our Growth (Group Sales) Function is one of Capita's central corporate functions and is redesigning how we do business. The team manages Capita Key Accounts and is developing our strategy for investing in client value propositions. We're improving and standardising our sales processes, and creating consistency in training, technology and knowledge sharing. We're also multi-lingual, multi-functional and multi-talented. Join us and discover better as you empower our sales teams to focus on developing our business.
What's in it for you?
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two week and plenty more
- voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
- the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email [email protected] or call 07784 237318 and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email [email protected]
