LTSB are in its 6th year of partnership with NatWest Group and are looking for young people who are passionate about Banking & Finance to join a range of apprenticeship opportunities in permanent roles with the bank in 2024.
Elevate Programme
We are
offering places on our three-week interactive programme where you will receive
employability training, interaction with NatWest Group staff and Q&A
sessions, gain insight into the culture at NatWest Group and other employers,
interview prep work and advice from previous LTSB students on their
apprenticeships.
Programme start date: Monday 29th July
Successful
completion of our programme guarantees you an interview with
NatWest Group for a permanent role.
Starting Salaries: £23,940
LTSB will
continue to support successful candidates until roles commence in October 2024,
and then for the first year of your career.
On the
apprenticeship you’ll study to gain a qualification while putting new skills to
use in work, earning a competitive salary, and being supported professionally
through the programme.
Apprenticeship (the qualification you'll get): Providing Financial Services Level 6
Job Description (the role you'll be doing)
·
Speaking with our existing
Commercial customers and our prospective customers by being focussed on
building sustainable, long term relationships – always focussing on the
customer experience and delivering positive customer outcomes.
·
Carrying out telephone meetings
with our Commercial customers to include service reviews and helping to protect
them through fraud/security reviews. You
will also attend and take part in face to face customer meetings from time to
time.
·
Supporting the management of our
customer contact strategies, through diary planning and booking appointments
for our Relationship Managers.
·
Providing Relationship Managers
with well researched briefs and information for their customer meetings.
·
Contributing to the management
of risk to ensure we always work within the Bank’s requirements.
·
Learning and understanding how
to follow a lending request from beginning to end and supporting with the
management of the process.
·
Building your banking experience
by learning about Bank systems, processes and customer products as well as
developing an appreciation of the Commercial banking market.
· Contributing to an inclusive and learning focussed culture which includes spending time on your own Continuous Professional Development.
Eligibility
We are
looking for young people aged 16– 24 who are passionate about building a career
in customer service. You don’t need previous experience, but you do
need to show evidence of a genuine interest in the sector.
Eligibility Criteria:
We work in
areas where talent struggles to find opportunity, and so we are specifically
looking for young people who were eligible for free school meals, or from areas
of low educational attainment, or have faced personal disadvantage. To be
eligible you must meet the following criteria:
We are
looking for young people with a passion for learning and helping customers have
the best experience. There is no minimum academic criteria although
Maths and English GCSE in England and National 5 qualifications or Foundation
Apprenticeships in Scotland would be an advantage
For all the roles, you must be eager to learn and succeed!
