IT Technician Apprentice

Employer description:

1st Technologies is a global leader in refurbished IT hardware, supplying high-quality equipment to trade, wholesale, the public sector, and customers through our e-commerce website. We're passionate about sustainability and delivering excellent customer service. 

We’re currently seeking a dedicated and enthusiastic IT Technician Apprentice to join our team in Ribchester. This is a fantastic entry-level opportunity for a hobbyist passionate about IT hardware or someone looking to start their career in the IT industry. 

Why join us? 

At 1st Technologies, you’ll be part of a team that values innovation, collaboration, and sustainability. As a leading IT hardware vendor, we provide an exciting opportunity to grow your skills and kickstart your career in the IT industry. 

Responsibilities:

You’ll gain hands-on experience in:

• Cleaning, grading, testing, auditing and packaging PCs, laptops, and monitors.
• Troubleshooting and repairs: Conducting minor repairs and resolving technical issues.
• System checks: Factory default and BIOS resets, verifying Autopilot isn’t assigned to an account, and testing laptop keyboards, touchscreens, and screens for dead pixels and pressure marks.
• Inventory management: Adding items to stock using our ERP system.
• Shipping: Packaging goods for delivery to customers.
• Collaboration: Working with the team leader and manager to resolve issues and keeping them informed on progress.
• Cross-departmental work: Gaining experience in other departments, such as engineering, quality control, and customer support. This includes configuring, updating, and adding Windows to devices, handling RMAs, and ensuring a clear audit trail.
• Policy adherence: Following company policies such as equality and diversity, health and safety, and data protection.

Desirable skills:

• A genuine passion for IT hardware – ideal for someone who enjoys fixing laptops and PCs as a hobby.
• A proactive and detail-oriented individual with a desire to learn and develop.
• Ability to commute to Ribchester – our location is remote, so reliable transport is essential. 

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website

Working hours:

40 hours per week, Monday to Friday, 8:30 am – 5:00 pm.

Benefits:

• Employee Assistance Programme (EAP).
• GP 24 service.
• Group life assurance.
• Specsavers eyecare vouchers.
• Employee discounts on company products.
• Pension scheme.
• Great company events.
• Opportunities for professional development and career growth.
• A supportive, inclusive work environment committed to your success. 

Future prospects: 

90% of QA Apprentices secure permanent employment after finishing their apprenticeship.  Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Important information: 

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 

Apply now!