IT Systems Administrator Apprentice

Why Petroassist?

Petroassist are part of Petrotec who are a nationwide sales, service and installation business, selling and maintaining a range of forecourt equipment including pumps, payment terminals, tank gauges and other ancillary equipment. Petroassist UK is also the approved Wayne distributor in the UK and Ireland.

They are currently looking for an IT Systems Administrator Apprentice to join their team based in Edinburgh. 

What’s involved?

• Assist in providing first-line technical support to users, both in-person and remotely.
• Help with the setup, configuration and deployment of IT equipment including PCs, laptops, printers and mobile devices.
• Support software installations, updates and troubleshooting.
• Log and track IT issues using the internal helpdesk system.
• Learn to diagnose and resolve basic hardware and software problems.
• Assist with user account setup, password resets, and access permissions.
• Support the maintenance of IT asset records and inventories.
• Learn about cybersecurity, data protection and IT best practices.
• Shadow and work alongside experienced IT professional to develop core technical and customer service skills.

What do they need from you?

• A genuine interest in IT and technology.
• Basic knowledge of computers, operating systems and common applications.
• Good problem-solving and communication skills.
• Willingness to learn and take direction.
• Ability to work well within a team.
• Eligible and committed to completing an IT apprenticeship qualification.

Salary: £15,600 - £19,500 per annum.

Working hours: 37.5 hours per week, Monday to Friday, 8.30am – 4.30pm.

Benefits:

• Full training and support towards a nationally recognised IT qualification.
• On-the-job experience with real responsibility.
• Mentorship from experienced IT professionals.
• Potential progression to a full-time IT role upon successful completion of the apprenticeship.

Future prospects:

Possibility of permanent position within the IT department.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!