Employer description:
We are a dynamic and customer-focused organisation specialising in all things ICT. We pride ourselves on providing exceptional service and quality products to our clients. As we continue to grow, we are looking for a motivated and dedicated Apprentice to join our team. We specialise in supporting students and staff with learning difficulties like ADHD, Dyslexia, and Autism.
Overview:
As an Apprentice you will be an integral part of our customer service and support team, working alongside other apprentices with learning difficulties. You will have additional support for your individual needs. Your role will involve direct interaction with our customers, both in person, over the phone, and via our ticketing system, ensuring their needs are met professionally and efficiently.
Key Responsibilities:
Serving customers in our shop, which includes:
What we are looking for:
Desirable skills:
Personal qualities:
Entry requirements:
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information, please visit the UK ENIC website.
Work pattern:
What We Offer:
At Geek-Guru, we pride ourselves on having a supportive and collaborative work environment with the offering of on-the-job training and professional development opportunities.
You will be growing your skills in customer service and technical support by teaching you everything you need to know, step-by-step so you feel comfortable and confident.
We are Disability Confident Employer. We specialize in providing support for both students and staff with learning difficulties like ADHD, Dyslexia and Autism. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company Benefits:
Future prospects:
Upon successful completion of the apprenticeship, we will be open to a discussion around progression onto the Level 4 and your career progression with us.
Important information:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Apply now!