IT Support Apprentice

About us: 
We are a social enterprise focused on helping people work and study more effectively. As a disability-confident employer, we take pride in our diverse team. We often have to work within the confines of government-funded support, but we always pledge to do our best to assist. We have decades of experience helping people accelerate their work efficiency and improve study grades.

Overview:
We are now looking for an eager candidate to join us as an apprentice. 
You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. 

Salary: 

• £18,000 per annum to start.
• Based on performance, it will increase upto £20,000 per annum after 6 months.

Job title / areas of study: 
IT Support Technician, Deployment & Warehouse - (handling PC equipment will be a requirement)

Key duties: [will include but not be limited to:] 

Warehouse role duties include:

Stock control, warehouse maintenance and stock picking.

Build role duties include:

• Prepare machines for installation (power, network)
• Deployment 
• Recording serial numbers 
• Creating accurate order paperwork 
• Assembling & packaging orders for shipping 
• Courier bookings 

Tech role duties include: 

• Remote set-ups & email deliveries

What we are looking for: 
Skills and qualities: 

• Hardware experience - essential - dealing with key PC components
• Positive attitude to work
• Attention to detail
• Polite and courteous telephone manner
• Empathetic / compassionate toward the students / learners - (DSA) disability student allowance

Entry requirements: 

• 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject 
• GCSE Maths and English (or equivalents) at grades 3+ (D or above) 
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject 

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information, please visit the UK ENIC website. 

Benefits:

• Casual dress code
• Friendly atmosphere
• Coffee machine / Free tea/coffee
• 28 days annual leave (including bank holidays)
• NEST Pension fund 
• Office closure between Christmas and New Year (not included in leave allocation)
• Computer equipment can be purchased at reduced cost via the company

Future prospects:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship. 

Important information: 
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 
Apply now!