What makes us different? This is the only scheme that will allow you to work across the business. It is pan-TfL – you can move from government relations to finance, working on stations to HR.
Hear from our Apprentices:
“The general management apprenticeship is the perfect way to experience TfL from all its different lenses; from working with Trams and creating a strategy for the next 10 years to being a controller in Whitechapel station. The placements allow you to meet a range of people, work on so many different projects and the action never stops! 4 years may sound like a long time, but it really does fly by, and the experience you gain is so invaluable too, I’ve seen myself grow and really find my place in such an enormous organisation. – Sadia, General Management Apprentice
It is the opportunity offered by this scheme which sets itself apart. The General Management scheme facilitates choice throughout, allowing successful applicants to pursue their desired career in an area of TfL which most aligns with their ambitions. The experience I got from working at TfL for four years before assuming my post-graduate role in Corporate Finance means I know how the business works, and I have colleagues throughout the organisation which I call upon to this day – Joe, General Management Apprentice
Proposed start date:
8th September 2025
Salary: £29,281 per annum
Location: London/ Hybrid - 50% of time split between the office/on-site and remote working over a 4week period, with some variation subject to business requirements.
What we offer: You will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
• Free travel on the TfL network for you and a nominee who lives in the same household
• Final salary pension scheme
• Discounted national rail and Eurostar travel
• 30 days Annual leave plus public and bank holidays
• Private healthcare discounted scheme
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers & many more
Important Information:
• Depending on the placements you could work a variation of hours, including shifts, which may include night shifts for operational placements.
Duration: 4 years
What you’ll need:
• You should already hold or be working towards a minimum of 2 GCSE’s Grade A* - C or Grade 4 and above including Maths and English language
• Plus 3 A-Levels in any subject at grade A* - C or equivalent.
• You are not eligible for this scheme if you currently hold or are working towards a qualification at the same or higher level in a related subject or have already studied content from the qualification for this scheme.
• Please note that you will be required to provide original certificates and/or predicted grades as proof for your eligibility checks.
• You must be 18 years of age before the start date (11th September) to be eligible for this scheme.
• Please be advised that should you be successful in getting an offer for this scheme, your offer will be subject to a satisfactory medical which may include but is not limited to: drugs and alcohol screening, eye test and hearing test.
Job overview:
Our General Management Apprenticeship support our colleagues, customer and allow TfL to deliver London’s transport network. Join us to shape the future of London. From day one you’ll have a say at TfL, helping make things happen. You’ll work alongside our highly experienced colleagues, bringing your fresh insights. The General Management Apprenticeship Scheme is carefully designed to help kick-start your career to becoming future leaders.
Sustainability:
Sustainability is intrinsic to TfL’s work ethos, and we ensure that we operate in a sustainable way to protect and regenerate the natural world. During the Apprenticeship scheme, you will complete Carbon Literacy training and can become a trainer yourself. You’ll also be able to complete placements that help deliver our green strategy and ensure TfL is a strong, green heartbeat for London.
What will I be doing?
As an apprentice, your four-year development programme will be made up of up to 8 placement rotations. Our aim is to equip you with the range of skills and experience you need for your successful career. We also understand that everyone’s career is different, so every Apprentice’s journey is unique.
The scheme structure could follow:
• A 4-week operational placement on London Underground
• Followed by a 6-month office-based placement that is arranged for you
• 4-week surface operational placement, such as working on river boats or supporting our policing colleagues to ensure the security of our network
Your first and second placement is assigned by your Apprenticeship Sponsor. Here are some examples of business areas previous Apprentices have had placements:
• London Transport Museum
• Customer Strategy
• Climate Change Adaptation
• TfL Consulting
• E-Scooter Trials
• Investment Delivery Planning
• City Planning
• Property Development
• Diversity & Inclusion
You will have the flexibility to tailor your third and fourth year placements to match the areas of the business you are interested in. Your final placement will take place alongside a compulsory research project that will explore a business improvement which could support your dissertation.
Where can this career take me?
• Upon successful completion of this scheme, you could become as a Customer Service Manager or an Assistant Business Strategy Planner, which could lead to further career development opportunities such as Trains Operation Manager or Business Strategy Manager.
• On completion of the scheme, you will obtain a Level 6 Chartership as a Chartered Manager and a Degree in Business Management
What training and support will you get?
Our award-winning teams will support your ongoing development, through a wide range of on-the-job practical experience and placements. We'll support your professional development through a combination of training, mentoring, and networking. We’ll support your technical development through a wide range of on-the-job practical experiences. We’ll also support your professional development through a combination of mentoring, networking with scheme alumni and a qualification in Project Management.
To help you achieve your leadership potential, each Apprentice is supported by a:
• Placement manager on each placement responsible for your day-to-day management
• Buddy from previous cohorts of Apprentices to welcome you to the organisation
• Development advisor from HR who supports your career progression at TfL
• Sponsor to discuss your performance and wellbeing throughout your scheme
What do we look for?
The General Management scheme is about developing you to become a future leader. You’ll work through challenges to deliver the best for our colleagues and customers.
Our core values are extremely important to us, and we desire candidates who are:
• Caring about our colleagues, our customers and our work
• Open to each other, to new ideas and to working together
• Adaptable to diverse needs and willing to innovate
The application will contain a series of questions to establish your eligibility. Please read through the eligibility criteria below carefully and ensure that you are eligible before applying.
It is important that you take great care in reading and answering these questions as we will not be able to revert your application if an error is made.
PLEASE NOTE: We only allow one application for any of our Apprenticeship scheme per year. Any subsequent applications will be withdrawn.
