Digital Support Apprentice (Part Time)

Why Rentahome?

Rentahome are a family run property management company with over 12 years’ experience in the property renovation and rental market. Rentahome are looking to expand their Digital Team by recruiting two Digital Applications Support Apprentice's! This apprentice's will work towards an SCQF Level 6 Qualification based in their Paisley office. 

Responsibilities:

• Working in the Digital Support team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders.
• Becoming a superuser in SME Professional and you will be responsible for managing job information, personal documents and logging key movements.
• Collaborating with your colleagues, you will support with advertising properties through Canva and scheduling viewing dates.
• Supporting with documenting Inspections and scheduling future inspections through Snapinspect
• Completing tenancy agreement documents through Letting Web and Let Alliance as you will be using them for reference checks.
• Using Microsoft Packages as part of your daily routine such as Teams and Excel to update records and collaborate with client's via a shared drive.
• Using Microsoft 365 to update and maintain shared files 

What do you need to be successful?

• Eager to learn new things and grow on the job.
• Motivated and able to take initiative.
• Reliable and able to stay on top of tasks.
• Comfortable communicating clearly — whether that’s in person, over email, or via chat.

Salary: £7,852 - £10,400 per annum.

Working hours: Part time, 20 hours per week, 3 days per week, 9am - 5pm.

Benefits:

• On site parking.
• Company pension.
• 28 days holidays (inc. bank holidays).
• Progression opportunities.

Future prospects:

Potential of a full-time role on completion.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!