Digital Support Apprentice

About Us:
Keith J Tuck Solicitors is a respected legal firm specialising in both legal aid and private client work. We are committed to delivering high-quality legal services with professionalism and care.

Overview:
We are seeking a proactive and detail-oriented candidate to become a Legal Secretary apprentice to join our team. In this role, you will provide essential administrative support to ensure the smooth running of our legal practice.

Key Responsibilities:

• Being a first point of contact for customers, handle incoming calls, providing excellent client care and escalating issues as appropriate.
• Perform accurate and efficient typing of legal documents and correspondence on Microsoft Word.
• Maintain organized and up-to-date records through our inhouse case management system.
• Utilise Microsoft Outlook to manage email correspondence and scheduling.
• Work with the Legal Aid online platform to manage applications and updates.
• Support the preparation and submission of legal aid applications and manage private client work.
• Prepare reports and assist with file management to support legal processes.

Skills and Qualities:

• Strong organisational and communication skills.
• Proficiency in Microsoft Outlook.
• Attention to detail and ability to manage multiple tasks efficiently.
• Experience in an office environment desirable.

Working week: 9am - 5pm, Monday - Friday, 1 hour lunch, 35 hours a week.

Salary: You will get a competitive salary of £18,000 per annum.

What We Offer:

• The opportunity to work in a collaborative and supportive legal team.
• Training and development opportunities to enhance your skills. 

If you are looking for a role where you can make a meaningful contribution in a dynamic legal environment, we encourage you to apply.

Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.  
If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!