Data Technician Apprentice (Level 3)
Quinton Business Park, Birmingham
Level 3, Data Technician
Starting Salary: £17,500
When you join one of Telent’s Apprenticeship Programmes you will be working as part of a company that effects the
everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialities,
we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow,
develop and learn from professionals whilst building your career with Telent and gaining industry leading
qualifications. We rely on our Early Careers Talent to become our leaders of the future, so its vitally important for us
to find the individuals with passion and potential to achieve together. Join Telent and be part of something bigger.
The role of a Data Technician Apprentice will be working within the NRTS (National Roads Telecommunications
Services) project at Telent and involves supporting the delivery and maintenance of upgrading the
telecommunications services across the UK's road network. This opportunity will be working in a wider team of data
analysts/technicians where you will be developing your skills, experience and understanding of this project. You will
be working in a real-life environment maintaining over half a million assets in our Configuration Management
Database (CMDB).
What you’ll do:
• Analysing a wide range of data to define service levels
• Keeping our Asset / Service database, updated with real time data.
• Learn how to extracting and analysing information from engineering drawings and schematics
• Maintain 100% accuracy of configurated data and its relationships to where it appears within the data information.
• Develop knowledge around CMDB/CMS errors and work to reduce these to ensure 100% alignment.
• Alignment checks and reconciliation of configuration data with multiple data sources
• Identify and resolve exceptions through liaison and queries with other team members and departments.
• Accurate Network Data Mapping/Modelling using engineering drawings.
• Learn how to generate reports and attend meetings on ad-hoc basis.
• Review project schedules and plans on weekly and monthly basis and ensure timely deliverables in support
of the Service Asset Configuration Management Process (SACM)
• Reconcile data from the various systems and sources into Remedy CMDB.
• Support delivery of Projects and Schemes on the National Motorway Network
• Working towards multiple delivery deadlines whilst keeping up data quality standards
Who you are:
We are looking for an individual who will be able to work as part of the wider team on a critical project for Telent.
Working across various teams the ideal candidate will have strong attention to details skill with a logical mind. You
will be using MS Excel to assist with reporting, so a strong understanding around Excel would be beneficial. The
successful candidate will be given training in all aspects of the role so this will blend in with any passion/interest the
candidate has.
Key requirements:
• 5 GCSEs grade A-C or equivalents in subjects Maths, English, Science, or IT.
• Be able to pass BPSS and eligible for Security Clearance.
• Strong attention to detail skills
• Ability to use initiative
• Enjoy problem solving
• Intermediate/advanced Excel skills
• Interest in Mathematics
Programme Specifics:
• This apprenticeship is typically 24 months in duration
• Starting salary of £17,500 which will increase throughout the duration of the programme
• The qualification you gain will be a Level 3 Data Technician qualification.
• Our chosen training provider will support you in obtaining your qualification
• You will work in an Agile model from both our office in Quinton location and remotely from home. From
time to time there will be travel to other Telent locations for meetings or training
• On completion of your apprenticeship, we hope to offer you a full-time position with Telent where you can
continue to pursue your career
• You will be mentored by colleagues, supervisors, managers and tutors throughout the programme
What we offer:
A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn
new skills and make an impact. We are growing and we rely on our committed Team to deliver.
We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that
respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and
to thrive at work.
The additional benefits with this role:
• 34 days holiday, including public holidays, plus the option to buy or sell five days each year
• Company pension scheme
• A range of family friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
About Telent
Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on
decades of experience in mission critical communications and technology. of the UK’s critical digital infrastructure.
The work we do helps connect thousands of people and communities, using the best technology and innovation
available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your
potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll
be part of a team of more than 2,500 brilliant, dedicated people committed to getting the job done well.
Brilliance brought together.
We are guided by our values and behaviours:
• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused
