Admin Apprentice

About us: 
Pirtek’s mission is to provide the fastest and most convenient service available, 24 hours a day, 365 days a year. Pirtek Tyne & Wear specializes in delivering comprehensive fluid transfer solutions to industries such as Agriculture, Automotive, Construction, Defence, Manufacturing, Pharmaceutical, and Utilities. With a combination of fully equipped mobile service units and a well-stocked trade counter, we pride ourselves on offering efficient, professional, and quality service to our customers.

Overview: 
As a Data Essentials Apprentice, you will play a vital role in ensuring smooth business operations while learning and applying essential data skills. This role involves supporting the team with data-driven tasks, improving processes, and ensuring timely and accurate data management. 
The role includes: 

• Utilise data analysis skills to identify inefficiencies in workflows and suggest improvements.
• Deliver excellent communication and phone etiquette with internal and external stakeholders.

It’s an excellent opportunity to gain hands-on experience while working towards a qualification in data essentials through QA.

Key Responsibilities:

• Assist in managing the daily operations of the centre, including distributing service calls efficiently.
• Communicate with service engineers, providing clear job details and customer requirements.
• Build and maintain strong working relationships with customers, ensuring their needs are met.
• Follow up with customers to obtain outstanding work order numbers.
• Provide data entry and management support for service and customer records.
• Use data tools and systems to support scheduling, coordinating meetings, and maintaining office supplies.
• Create, update, and computerise documents, correspondence, and reports as needed.
• Generate and streamline data reports using Microsoft 365 Suite to provide insights into operations.
• Collaborate with the Accounts Team to support administrative tasks and data reconciliation.

Skills and attributes: 

• Strong communication and interpersonal skills.
• Proficient IT skills with a willingness to learn new tools and systems.
• Excellent organisation and time management skills.
• Flexible and adaptable approach to work.
• A growth mindset with a focus on continuous improvement.
• Good timekeeping and attention to detail.

Additional relevant qualifications and industry experience will be considered to tailor the apprenticeship to your current skillset.

Entry requirements:

• 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information, please visit the UK ENIC website. 

Working week: 8am - 4pm, Monday to Friday (40 hours a week)

Benefits: 

• Career development opportunities
• On-site parking 
• Supportive work environment
• Progression pathway

Future prospects: 
You will gain permanent employment after successfully completing the apprenticeship.

Important Information:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Apply now!