Business Admin Apprentice

(Sunderland)
Core Administrative Duties:

Supporting with filing, data entry and updating business systems
Managing incoming emails, calls, and customer enquiries
Preparing and organising documents, reports or presentations
Scheduling meetings, maintaining calendars and arranging appointments
Assisting with minute‑taking and distributing information
Maintaining accurate records and ensuring information is up to date

Communication & Customer Service

Greeting and assisting visitors
Providing customer support by phone, email or face‑to‑face
Communicating professionally with internal and external stakeholders

Business Processes & Support

Supporting HR, finance, operations or project teams as required
Monitoring stock levels, ordering supplies and maintaining inventories
Upholding GDPR and confidentiality expectations
Following organisational policies and procedures

IT & Systems

Using Microsoft Office and internal CRM/management systems
Inputting, updating, and retrieving information
Producing basic reports using templates or guidance

Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.