IT Apprentice

Employer Description: 

GWT Media specialises in providing comprehensive IT support services to businesses located in the South East of England. 

We are dedicated to delivering a people-first service that prioritises the needs of our clients, ensuring their satisfaction and success. Our team is comprised of highly skilled professionals who possess the technical expertise and knowledge required to resolve any IT issues quickly and efficiently. 

We understand that time is of the essence when it comes to technology-related problems, which is why we pride ourselves on our fast response times and commitment to resolving issues as promptly as possible.

Overview:

You will have the opportunity to gain valuable skills and experience as you complete a IT Azure Cloud Support Specialist - Level 3 Apprenticeship. 

Find out more here: 
https://www.enic.org.uk/Qualifications/UKQRS/Default.aspx

Duties:

• Provide First Line Remote Support
• Administrating Microsoft 365 Environments, including Adding/Removing Users, Changing Passwords and setting up MFA
• Completing detailed documentation to represent clients network infrastructure
• Completing Auditing of Backup solutions deployed across Server, Cloud and Local infrastructures
• Answering telephone and inputting tickets in to our CRM system
• Assisting Senior technicians with on-site support as required

Desired Skills and Personal Qualities:

• Good communication skills
• Good organisation
• Passion for technology
• Ability to work as a team and independently
• Inquisitive nature
• Highly organised

Entry Requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website.

Benefits:

• Coffee machine
• Casual Attire
• Quarterly team outings
• Paid sick days

Working week: Monday to Friday, 37.5hrs a week.

Future Prospects:

• There is a possibility of gaining full time employment upon successful completion of the apprenticeship.

Important Information: 

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 

Apply now!