Hire And Sales Controller Apprentice - Level 3

To liaise with workshop foreman and/or branch manager with regard to work schedule and status of hire/sales equipment available at the SE28 location and where necessary with similar employees at other Rigging Services locations.

During this apprenticeship, you will liaise with new and existing clients, advising and creating orders for the sales and hiring of equipment whilst working alongside technicians for inspections and testing of equipment. You will have the ability to initiate and manage longer selling processes partnered with excellent relationship-building skills and have hands-on assistance in your approach to work with a positive outlook.

• To prepare and present timely customer quotations
• To offer technical advice about equipment requirements
• To manage logistics
• To source and develop external suppliers for hires/sales
• To handle and deal with customers' enquiries in an efficient and pleasant manner
• To develop the branch profile by adhering to company policy
• To be proactive with sales procedures and project management

• Level 2 Numeracy and Literacy
• IT literacy (training will be given on any bespoke software)
• Microsoft Office (Word, Excel)
• Use of basic office equipment e.g. printer, scanner, telephone
• Good understanding spoken and written of English language
• Good conversational manner
• Team-working skills

• Communication skills
• Organisation skills
• Customer care skills

You will learn:

• LEEA (Lifting Equipment Engineers Association) Foundation Course
• Various equipment manufacturers' technical courses
• Basic Slinging and Rigging (internal course)