Digital Support Apprentice

Are you looking to join an exciting and growing team in Glasgow within an office-based role? This could be the role for you!

Asco are a leading fire safety protection specialist and they are delighted to be on the hunt for an exciting individual to join their team as a digital support apprentice. 
With their expertise, equipment and UK-wide business, they can help you meet compliance regulations while protecting both people and property. 

Within the role you will complete an SCQF Level 6 Digital Applications Support programme whilst working towards gaining a full-time position.

What will I be doing? 

• Running credit queries using Microsoft Dynamics and working to become a super user of the application. 
• Running invoice queries and processing these on Microsoft Dynamics. 
• Processing quotes using a system called Legasuit. 
• Acting as a first responder for engineer support, raising call outs for them, rescheduling missed appointments and general diary management whilst offering on call support. 
• Coordinate and schedule appointments for fire safety inspections, installations, and maintenance. 
• Prepare and manage correspondence, reports, and other documentation. 
• Using Sage Pay to process orders and invoicing. 
• Collaborating with internal staff using Microsoft Teams. 
• Sending emails using Outlook.

What do I need to be successful? 

• Good time keeping skills
• Ability to work well individually and as part of a team
• Ability to prioritise tasks
• Good problem-solving skills 

Salary:
£17,500 per annum. 

Working week:
37.5 hrs a week, 

• Monday – Thursday, 8:30am - 5pm, 
• Friday will be from 8:45am – 4pm.

Benefits: 

• Great starting salary
• On-site parking
• Additional days leave for your birthday
• Casual dress code

Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.  
If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!