VPZ are the UK's leading vape shop and e-cigarette specialists. Since opening their first store in 2012, we have expanded to over 150 UK locations. VPZ have supported numerous QA Apprentices and now have an opening for a Digital Support Apprentice within their team.
As a Digital Support Apprentice, your job will be to advise and support customers. This will be done via email, live chat and telephone. You will help solve problems that customers might have and make sure they're happy with the service and overall experience.
What will you be doing?
What qualities should you have?
Salary:
£14,000 per annum
Working hours:
Monday to Friday, 9am – 5pm
Benefits:
Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!