Data Administration Apprentice

About the company;

Roseanna Grace Physiotherapy is based in Jesmond, Newcastle-upon-Tyne. We are a thriving, specialist Physiotherapy clinic based in the centre of Jesmond (Metro station 5 minutes’ walk away) with nearby parking. We treat a variety of complex and specialist patients of all ages and backgrounds and no two days are ever the same! A typical caseload at this practice involves meeting patients with bladder and bowel dysfunction, pregnancy/postnatal aches and pains, men’s Health, children’s Incontinence; much more so the ideal applicant must be okay with talking and booking in patients with sensitive health needs.

Roseanna Grace is friendly practice and Roseanna’s goal is not only to welcome an Apprentice to join the team in 2024, but to then hopefully be kept on permanently as a member of the expanding team!

About the role:

We have previously had business admin apprentices to support with our office, this time, we are looking for someone to help us to help us utilise our data also. This will include:

• Analysing patient’s data such as BMI, age etc. and whether this effects their recovery time. You will help the business gain valuable insights from the data that we have collected over the past 5 years.
• Answering the telephone
• Greeting patients
• Analysing patient data.
• You will work on bespoke IT systems (arranging appointments and making diary changes)

Full training will be given, as well as learning essential data skills.

About you:

We’re looking for someone who is a great team player, able to multitask and take accountability. You must have a professional approach and be trustworthy. We’d love to have someone join the team who is passionate about wellbeing and healthcare.

• Confident/ outgoing
• Time flexible
• Punctual
• Excellent work ethic
• Driven & willingness to learn

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website.

Working week:

37.5 hours a week with the following working patter: Sundays/Mondays - OFF Tuesdays 12:00 - 20:00 (7.5 hours) Wednesdays 11:00-19:30 (8.5 hours)  Thursdays 08:00 - 17:00 (8.5 hours) Fridays 08:00 - 17:00 (8.5 hours)  + 2 x Saturdays per month- 08:00-17:30 (9 hours) or 3 x per month on a 5 week month

Benefits:

• 28 days annual leave
• Employer pension upon request
• Free parking/permit available

Future prospects: 

• 90% of QA Apprentices secure permanent employment after finishing their apprenticeship.  Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Important information: 

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 

Apply now!