IT Apprentice - Sandown Park

Job title: IT Apprentice (Level 3)

Based at: Sandown Park Racecourse 

Contract type: Apprenticeship (18-month Fixed term) 

Hours: 37.5 hours per week  

About the role 

Ready to launch your career in tech? We’re on the hunt for a curious and ambitious IT Apprentice to join our team, supporting day-to-day IT operations while learning hands-on from industry professionals.

About The Jockey Club 

The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 courses, millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on racedays and beyond.

As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible 

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

The IT Apprentice will

• Provide first-line support to users across hardware, software, and networks
• Set up and maintain computers, laptops, printers, and mobile devices
• Troubleshoot connectivity issues and assist with network management
• Support system upgrades and software rollouts
• Manage user accounts and permissions securely
• Keep records updated for IT assets and support tickets
• Work closely with the wider IT team to deliver smooth technical support

About you 

• We’re looking for motivated individuals ready to build a career in IT and thrive in a dynamic, team-driven environment.
• Eager to learn and passionate about technology
• Great at solving problems and staying calm under pressure
• Strong communication and teamwork skills
• Organised, reliable, and proactive
• A logical thinker with an eye for detail
• Excited about building a future in IT and open to feedback and development

What we offer in return 

• All colleagues can go along to any of our race day or music events free of charge – along with 3 friends or family with our TeamPass Ticket scheme.
• An award-winning pension scheme provider with a generous employer contribution
• A healthcare cash back plan enabling you to claim money back on health & wellbeing services. 
• 25 days annual leave 
• Access to a suite of Learning & Development training resources from renowned providers
• A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services. 

If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 23rd June but we reserve the right to bring this forward if we have many applications. 

This role may be subject to a criminal record check, standard or enhanced DBS check or BHA Suitability Check. By applying you confirm that you are happy for these checks to be carried out.