Digital Support Apprentice

Beach trips, city breaks, cruises arounds the world – do you enjoy holidays? 
Are you interested working for a company in the travel industry? 

Barrhead Travel are looking for an apprentice within their Glasgow office.

Apply for their exciting live opportunity, today!

Overview:
As an apprentice at Barrhead Travel, you will play a pivotal role in enhancing our online presence, engaging our audience, and driving traffic to our digital platforms. This apprenticeship opportunity is designed to provide you with hands-on experience and valuable skills in digital systems across out legal and commercial spaces. You will work closely with each of these teams to ensure all first level digital support is provided across all collaborative networks.

Responsibilities: [you will become:] 

• A key digital support staff member, for all staff and clients, working collaboratively across your network. This will include processing standard requests, problem solving to investigate issues, as well as reviewing Nevis functionality in these requests. 
• An expert user in Nevis, Excel and Sharepoint. You will have an advanced level of access to reconcile queries, generating reports and provide information requests. 
• Proficient in Microsoft Office and Sharepoint. Using this suite, you will contribute to reporting for incoming client files, preparing relevant documentation, generating client specific reports and invoicing. 
• A super user in Nevis over the duration of your apprenticeship, leading to an expert level of knowledge which you will be required to share with other end users across the organisation. 

You will also work collaboratively across teams being the first point of contact to support others in the organisation to understand specific features of these packages, and how to use them for record keeping, finance requirements and supplier/ client support. 

Desirable skills: 

• Good foundation knowledge of Microsoft Office Suite
• High standard of processing and numeracy
• Strong keyboard skills
• Excellent communicator at all levels
• Good team player
• Previous work experience providing customer service

Salary: 
£16,770 per annum.

Working hours: 
Monday to Friday, 9am – 5:30pm. 

Benefits: 

• 29 days holiday, after two years working with the company your holiday allowance will increase by a day each year (up to a total of 35 days)
• Discounted travel
• Refer a friend scheme – opportunity to get an extra £750 to work within the company

Future prospects:
There is potential to gain a permanent role at the end of the 12 month apprenticeship, depending on the position of the department and the attitude of candidate.

Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.  
If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!