87% of unhappy customers don’t complain; they just don’t come back. No matter the changing landscape of retail, customer service will always be the main skill in your arsenal to leave people happier than you found them.
This opportunity is available for an immediate start online and can be completed around your schedule over a 7-week period.
This opportunity is available fully funded, subject to eligibility.
Benefits:
- Achieve a nationally recognised Level 2 qualification.
- Further your personal and professional development.
- Be able to support individuals effectively.
- Learn at a time that suits you without the need to attend college.
Additional eligibility requirements may apply, based on your location; contact your Client Engagement Advisor for more details. If you enrol but do not submit your work, or wish to withdraw early from your course, you may be subject to a £125 cancellation fee.