For many businesses, being able to offer clear and accurate information, advice or guidance (IAG) - and knowing what can be shared legally and professionally - is really important. This course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.
This opportunity is available for an immediate start online and can be completed around your schedule over a 7-week period.
This opportunity is available fully funded, subject to eligibility.
Benefits:
- Achieve a nationally recognised Level 2 qualification.
- Further your personal and professional development.
- Be able to support individuals effectively.
- Learn at a time that suits you without the need to attend college.
Additional eligibility requirements may apply, based on your location; contact your Client Engagement Advisor for more details. If you enrol but do not submit your work, or wish to withdraw early from your course, you may be subject to a £125 cancellation fee.
